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Defining Remote Database Administration | CommitDBA Experts

March 19, 2012


For organizations that have become overwhelmed with attempting to manage their complex database environments, remote database administration will come as a welcome relief. But what is remote database administration and how can it benefit you, as an organization?

What is Remote DBA?

Basically, remote database administration means that instead of your staff struggling to keep your database servers up and running, our expert, professional team will employ our DBA best practices to ensure that your Oracle, SQL Server and MySQL database environments are protected and running smoothly. Remote database administration is the perfect way to achieve expert database management without the price of full-time employees. We are a member of your team, providing expert support and design when you need and giving you peace of mind.

CommitDBA offers three remote database administration plans with the additional option of a customized plan that will perfectly meet the needs of your organizational requirements.

DBAMonitor

Our DBAMonitor plan is our baseline level of service that includes 24x7 database monitoring and alerting and issue acknowledgement. This plan is best suited for organizations that have DBA capability, but need a professional outsourcing company to provide best-in-class monitoring tools and issue tracking, which the company DBA can respond to.

What you will get is:

  • Up to 24x7 Advanced Monitoring and Alerting, depending on the SLA
  • 8x5 access to the CommitDBA Service Center Team for Q&A
  • Quicker notification and potential remediation of problems
  • Increased productivity and sustainment of your databases

DBAManage Basic

With our DBAManage Basic plan, you receive all of the services offered in DBAMonitor plus additional Database Administration support. Additional support includes core database maintenance for patch managment, storage management and backup verifications. This plan is best suited for organizations that may have part-time or full-time internal DBAs but want a professional outsourcing company to provide best-in-class monitoring tools and offload many of the critical weekly maintenance activities.

What you will get is:

  • Up to 24x7 Advanced Monitoring and Alerting, depending on the SLA
  • Access to our Customer Portal where you can log and track tickets
  • 24x7 access to the CommitDBA Server Center Team for LOWER severity level issues
  • Quicker notification and remedication of problems
  • Increased database maintenance support
  • Increased productivity and sustainment of your databases

DBAManage Advanced

With our DBAManage Advanced plan, you receive all of the services offered in DBAMonitor, DBAManage Basic plus advanced database support. Advanced support includes many of the necessary DBA services for high activity and transaction environments. This plan is best suited for organizations that may have part-time internal DBAs or no DBA and want a professional outsourcing company to provide best-in-class monitoring tools and offload many of the critical advanced level DBA support activities.

When we assume the day to day responsibilities of your Oracle, SQL Server or MySQL database environments you will get:

  • Up to 24x7 Advanced Monitoring and Alerting, depending on the SLA
  • Access to our Customer Portal where you can log and track tickets
  • 24x7 access to the CommitDBA Server Center Team for ALL severity level issues
  • Quicker notification and remediation of problems
  • Full database mainteance services
  • Advanced tuning and optimization
  • Advanced security
  • Advanced metrics and reports
  • Advanced architecture support (Oracle RAC, SQL Server Clustering, etc.)
  • Advanced backup and recovery optimization
  • Advanced storage optimization
  • Database projects (data conversions, installs, minor upgrades, migrations, others)
  • Capacity and scalability planning
  • Other advanced DBA services
  • Increased productivity and maintenance of your databases

Because these are remote services, CommitDBA serves clients all across the United States with the same expert practices we offer our local clients.

Next Steps

For more information about either of these plans or how to set up a custom remote database administration plan for your organization, give CommitDBA a call at 800-734-9304 or connect with us on Facebook, Twitter and LinkedIn.



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